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"If you want an education so you can make an informed decision in an environment that is friendly then I highly recommend Sol Barros of Exceptional Hearing. Sol never pressures you to do anything. Her knowledge allows her to offer many choices and she allows you to make the decision that is right for you. There is never any high pressure sales and she also offers some amazing "give backs" to her clients such as free batteries for a time frame that works in conjunction with your hearing aids.
And then there is Tim who I affectionately call "Exceptional Tim." He is so welcoming and is an efficient support to Sol and us, the client.
Exceptional Hearing is the best and I feel blessed that I found them and I wouldn't go to anyone else for advice or solutions around my hearing. Thanks for being here for me!"
Maxine Boucher, San Rafael, CA
"I am grateful for the services of Sol Barros of Exceptional Hearing Services. Previously I had used another Audiologist who had provided me with top of the line in-the-ear hearing aids which provided less than adequate hearing quality and constant squeaky feedback. Sol represents a variety of hearing products but recommended I use the Starkey brand. I am quite pleased as my new behind-the-ear-aids absolutely improved my hearing and eliminated the feedback problem. In addition, they are much more comfortable than my previous ones. I even wear them mountain biking without fear of losing them."
Franklin Blackford, Sausalito, CA
"My hearing aids allow me to hear the symphony beautifully. I can also now hear my husband so much better when I wear my hearing aids, so I put them in every morning. I enjoy the services at EHS and keep coming back!"
Phyllis Taplitz, San Rafael, CA
"With my new hearing aids, I can now hear in church without using their amplifier headset. I also notice I am not asking my wife to repeat herself as frequently anymore. Thank you EHS for helping me hear; you have provided me with as close to natural hearing as I remember."
Bernie Heare, San Rafael, CA
"These hearing aids have changed my life. We were out to dinner in a noisy restaurant and i was able to understand my wife. She is really your customer :) Exceptional Hearing Services is absolutely first class."
Ian Wilson, Tiburon, CA
"As a student, a mountain biker, and someone who works in a restaurant kitchen, finding the best way to improve my hearing was a very long and difficult journey, but a successful one thanks to Exceptional Hearing Services. Through EHS, I was able to get a hearing aid that could withstand the heavy sweating of mountain biking and then, with the patience and experience of Sol and Tim, was able to adjust my hearing aids until I could understand my co-workers better in the noisy kitchen. Finally, for school, Sol helped me find an FM system that improved my understanding in the classroom immensely. In fact, I would recommend that anyone in my situation ask Sol if a FM system would help them, too. Getting the right hearing aids require a lot of hard work on the part of the customer, not only in just researching hearing aids, but also in adjusting to the new hearing aids once they arrive. For me, that process was a lot easier thanks to Exceptional Hearing Services."
Brian Paton, San Anselmo, CA
"How wonderful it is to hear again with the help of Exceptional Hearing Services. Wearing a hearing aid was fairly new to me but with the professionalism of Sol Barros, I was helped a great deal as she guided me through the process. I knew that I was on the right track when I went to bed one night and woke up with my hearing aid still on. I hadn't realized that I left it in from the night before! Exceptional Hearing Services is the place to go for excellent, friendly service!"
Pat Clark, San Rafael, CA
"I can't tell you the difference these hearings make in class! I can finally hear everything! There is an instantaneous increase in awareness with my new hearing aids."
G.Smith, M.D., Greenbrae, CA
“I am delighted with Exceptional Hearing; they have a wonderful efficient staff, very well informed and helpful. They very gentle with the 95 year old woman I am a caretaker of. Tim and Sol are a joy, the service is excellent, and parking is simple and always available.”
Brooke Passano, MFT Larkspur, CA
"Exceptional Hearing Service; their service, products, knowledge, and attitude are exceptional. I would not go to anyone else, unless advised to by Sol Barros. I am happy with them."
Frank Petuya, San Rafael, CA
"Internet and TV ads are full of people who exhort you to buy their products. I made a choice to avoid all the advertising noise, and find an audiologist who understood me. The easy humor, with which Sol listened to my story as if she hadn't heard some version of it a hundred times, impressed me. In the time it took to have my hearing tested, I developed a sense of trust in her judgment. Her patience in working with me to get it just right, her scheduling flexibility when I need something updated, and the way she and her staff make time for me whenever I have a question, feels like a real partnership."
PGP, Mill Valley, CA
"Just want to let you know how thrilled I am with my destiny aids, after you updated them. I feel that I can hear everybody and everything; kids, adults, radios, and the TV. It's so amazing & less stressful not having to concentrate on listening. The sounds come through with ease, something hearing people take for granted. I appreciate you taking the time to get my comfort level just right. Thank you for working through my issues and making my aids work for me. You are truly wonderful!"
Pat Rice, San Rafael, CA
"With hearing aids you improve conversation 100%. If you have an old model, try a new one. You won't know what you're missing until you do!"
David Stubbs, Sonoma, CA
"You heard me?"
"No, if I heard you, I would have responded."
"When are you going to have your hearing checked?"
"I told you, there is nothing wrong...."
"Well, I'm on my 3rd hearing aid, sometimes called "wings" in our community and finally have one that is really making a difference. Having said that, it is important to note that it takes a bit of work and some "getting used to". Exceptional Hearing has been great in that process. "
John Long, Mill Valley, CA